Privacy Policy

Zeta BD

Effective Date: 8/9/26

At Zeta BD, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you use our website, place an order, contact us, or interact with our advertisements.

1. Information We May Collect

When you use our website or place an order, we may collect information such as:

• Name
• Phone number
• Email address, if provided
• Delivery address
• Billing information, where applicable
• Order and purchase details
• Customer support messages
• Device, browser, and website usage information
• Information collected through cookies, analytics tools, or advertising technologies

We only aim to collect information that is reasonably necessary to provide our services, process orders, improve customer experience, and operate our business.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders
• Arrange delivery
• Provide customer support
• Communicate order updates
• Handle returns, exchanges, or refunds
• Improve our website and services
• Prevent fraud or misuse
• Measure website and advertising performance
• Show relevant advertisements where permitted
• Comply with legal or regulatory obligations

We do not use customer information to make misleading or unsupported claims about health, medical conditions, political beliefs, or other sensitive personal characteristics.

3. Order and Delivery Information

To complete your order, we may share necessary information such as your:

• Name
• Phone number
• Delivery address
• Order details

with relevant delivery or logistics partners.

Only information reasonably required to complete the delivery should be shared.

4. Payment Information

Depending on the payment method used, payment processing may be handled by third-party payment service providers.

Zeta BD does not intentionally store complete payment card information unless specifically required and securely supported by an authorized payment service.

Customers should review the privacy practices of the payment provider they choose to use.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember website preferences
• Understand website usage
• Improve site performance
• Measure advertising effectiveness
• Support relevant marketing campaigns

You may control or disable cookies through your browser settings, although some website features may not function properly without them.

6. Analytics and Advertising

Zeta BD may use third-party tools such as analytics platforms and advertising services, including Meta technologies, to understand website activity and measure advertising performance.

These tools may collect technical information such as:

• Browser type
• Device information
• Page visits
• General interaction data
• Advertising-related identifiers or events

Where required, these technologies should be used in accordance with applicable platform rules and privacy requirements.

We do not intentionally use advertising data to make assumptions about sensitive personal attributes such as a person's medical condition, health status, political affiliation, religion, or other highly sensitive characteristics.

7. Meta / Facebook Advertising

Zeta BD may advertise products and services through Facebook, Instagram, and other Meta platforms.

Our advertisements are intended to focus on products, practical benefits, and everyday use cases.

We do not intentionally create advertising that:

• Claims or implies that we know a person's medical condition
• Targets or identifies sensitive health information
• Makes unsupported medical or treatment claims
• States or implies a person's political affiliation or belief
• Uses deceptive or misleading claims
• Misrepresents product capabilities or expected results

Advertising practices may also be subject to Meta's own policies and terms.

8. How We Share Information

We may share limited information with trusted service providers when necessary for business operations, including:

• Courier and delivery companies
• Payment processors
• Website hosting providers
• Analytics services
• Customer service tools
• Advertising and measurement platforms

We do not sell customer personal information to advertisers.

Service providers should only receive information necessary for the service they perform.

9. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed to be completely secure, and customers should also take reasonable steps to protect their own account and contact information.

10. Data Retention

We may retain information for as long as reasonably necessary to:

• Complete orders
• Provide customer support
• Maintain business and accounting records
• Resolve disputes
• Prevent fraud
• Meet legal obligations

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

11. Customer Rights and Choices

Depending on applicable law and circumstances, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Ask questions about how your information is used
• Opt out of certain marketing communications

Some information may need to be retained where required for legal, fraud-prevention, accounting, or transaction purposes.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Zeta BD is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

13. Children's Privacy

Zeta BD does not intentionally collect personal information from children without appropriate authorization.

If we become aware that information has been collected from a child in a way that is not appropriate or permitted, we may take reasonable steps to remove it.

14. Sensitive Information

Customers should not intentionally provide unnecessary sensitive information through our website or customer support channels.

This may include information relating to:

• Medical or health conditions
• Political opinions
• Religious beliefs
• Financial account credentials
• Other highly sensitive personal information

Unless such information is genuinely required for a lawful and clearly explained purpose, Zeta BD does not seek to collect it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

The latest version will be published on this page with an updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or how Zeta BD handles personal information, you may contact us through our official customer support channels.

Zeta BD
Website: zetaenterprisebd.com
Customer Support: 01643629899